FAQs

  • Where can I buy handmade rugs in Toronto?

    We specialize in handmade vintage and modern rugs and are proudly based in Toronto, serving the GTA and beyond with a curated selection of quality pieces.

  • Do you sell Persian and Oriental rugs?

    Yes, we carry a wide selection of authentic Persian and Oriental rugs, including vintage and antique pieces.

  • Are your rugs handmade?

    All of our rugs are 100% handmade, hand-knotted using traditional techniques passed down through generations.

  • Do you have traditional and modern rug styles?

    Yes, our collection includes both traditional and modern rug styles to suit a wide range of interiors.

  • Can I visit your rug store in person?

    Absolutely — we welcome in-store visits. Our Toronto showroom is open by appointment or during regular business hours.

  • Do you offer rug cleaning services in Toronto?

    Yes, we provide professional rug cleaning in Toronto for all types of rugs, including Persian rugs, Oriental, wool, and machine-made rugs.

  • How much does it cost to clean a rug in Toronto?

    Rug cleaning costs depend on the size and material. Contact us for a personalized quote.

  • Can you repair damaged or antique rugs?

    Yes, we offer expert rug repairs including re-fringing, re-weaving, and restoration of antique rugs.

  • Do you offer rug pickup and delivery for cleaning?

    Yes, we provide pickup and delivery for rug cleaning services in Toronto and surrounding areas.

  • Where do you ship your rugs?

    We ship rugs across Canada from coast to coast. We also offer shipping to the U.S. and internationally.

  • Can I return a rug after purchase?

    Most in-stock rug purchases are eligible for return within a specified window. Special orders and custom pieces are final sale. For full details, please see our Shipping & Returns Policy.

  • Do you offer special orders or sourcing?

    Yes, if you’re looking for something specific, we can help source or custom-order a rug to suit your space.

  • Can I try a rug in my home before buying?

    Yes, we offer in-home trials in the Greater Toronto Area so you can see how the rug looks in your space before committing.

  • Do you work with interior designers?

    We regularly collaborate with interior designers and offer trade pricing and support for design projects.

  • What’s the difference between hand-knotted and machine-made rugs?

    Hand-knotted rugs are made individually by artisans, offering better durability and unique design, while machine-made rugs are mass-produced.

  • How do I care for my rug at home?

    Vacuum regularly (without a beater bar), rotate seasonally, and have it professionally cleaned every 1–3 years.

  • Are vintage rugs durable for high-traffic areas?

    Yes, many vintage rugs were made with high-quality wool and craftsmanship, making them ideal for everyday use even after decades.

  • What is a semi-antique rug?

    A semi-antique rug is one that is between 50 and 99 years old. It falls between vintage and true antique in terms of age.